Privacy Policy
Privacy Policy
AmayCure (“AmayCure,” “we,” “us,” or “our”) operates the website amaycure.com
(the “Site”), a medical tourism platform that connects patients with doctors,
clinics, and hospitals worldwide. This Privacy Policy explains how we collect,
use, disclose, and safeguard your information when you visit our Site, create
an account, submit a listing, or use our booking and inquiry services.
By using the Site, you agree to the collection and use of information in
accordance with this policy.
1. Information We Collect
1.1 Information You Provide Directly
- Account Information: name, email address, password, and
account type (patient, doctor, or hospital/clinic listing owner). - Trip Booking Information: when you submit a booking or
trip request through our “Book Your Trip” form, we may collect your full
name, date of birth, gender, nationality, passport number, contact details,
and information about your medical travel needs. - Listing Information: if you register as a doctor, clinic,
or hospital, we collect professional details including name, specialty,
biography, education, areas of expertise, contact information, address,
photographs, and any other information you choose to include in your
public profile. - Payment Information: if you purchase a listing plan,
payment is processed by our third-party payment processor (Stripe).
We do not store your full credit card details on our servers; Stripe’s
own privacy policy governs the handling of your payment data. - Communications: information you provide when you contact
us, complete a contact form, or communicate with a listed doctor or
hospital through the Site.
1.2 Information Collected Automatically
- Usage Data: pages visited, time spent on the Site,
referring URLs, browser type, device information, and IP address. - Cookies and Tracking Technologies: we use cookies and
similar technologies to operate the Site, remember your preferences,
and understand how visitors use our services. You can control cookies
through your browser settings.
2. How We Use Your Information
We use the information we collect to:
- Create and manage your account.
- Process and facilitate trip and booking requests.
- Connect patients with listed doctors, clinics, and hospitals.
- Process payments for listing plans.
- Display doctor, clinic, and hospital profiles publicly on the Site.
- Respond to inquiries and provide customer support.
- Send administrative communications, including booking confirmations
and account notifications. - Improve and maintain the Site’s functionality and security.
- Comply with legal obligations.
3. How We Share Your Information
We do not sell your personal information. We may share your information
in the following circumstances:
- With Listed Providers: if you submit a booking or contact
request, relevant information is shared with the doctor, clinic, or
hospital you are inquiring about so they can respond to your request. - With Service Providers: we share information with
third-party vendors who perform services on our behalf, including payment
processing (Stripe), hosting, and email delivery. - For Legal Reasons: we may disclose information if required
by law, regulation, legal process, or governmental request, or to protect
the rights, property, or safety of AmayCure, our users, or others. - Business Transfers: if AmayCure is involved in a merger,
acquisition, or sale of assets, your information may be transferred as
part of that transaction.
Publicly visible listing profiles (for doctors, clinics, and hospitals) are,
by design, accessible to any visitor of the Site.
4. Sensitive Information
Certain information collected through our trip booking form — including
passport numbers, nationality, date of birth, and details related to medical
travel — is sensitive personal data. We take additional care in handling this
information and limit its use strictly to facilitating your travel and medical
booking inquiry. We do not use this information for marketing purposes without
your separate consent.
5. Data Retention
We retain personal information for as long as necessary to fulfill the purposes
described in this policy, unless a longer retention period is required by law.
You may request deletion of your account and associated data at any time,
subject to any legal or contractual obligations that require us to retain
certain records.
6. Your Rights
Depending on your location, you may have rights regarding your personal
information, including the right to:
- Access the personal information we hold about you.
- Request correction of inaccurate information.
- Request deletion of your information.
- Object to or restrict certain processing of your information.
- Withdraw consent where processing is based on consent.
To exercise any of these rights, please contact us using the details below.
7. Data Security
We implement reasonable technical and organizational measures designed to
protect your personal information from unauthorized access, alteration,
disclosure, or destruction. However, no method of transmission over the
internet or electronic storage is completely secure, and we cannot guarantee
absolute security.
8. International Data Transfers
As a platform connecting patients with providers worldwide, your information
may be transferred to, stored, and processed in countries other than your
country of residence, including the United Arab Emirates, where our servers
and operations may be located. We take steps to ensure your information
receives an adequate level of protection wherever it is processed.
9. Children’s Privacy
The Site is not intended for individuals under the age of 18. We do not
knowingly collect personal information from children. If you believe a child
has provided us with personal information, please contact us so we can remove it.
10. Third-Party Links
The Site may contain links to third-party websites, including listed doctors’
or hospitals’ own websites. We are not responsible for the privacy practices
of these third parties, and we encourage you to review their privacy policies
separately.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will post the updated
policy on this page with a revised “Last Updated” date. Continued use of the
Site after changes are posted constitutes your acceptance of the updated policy.
12. Contact Us
If you have questions or concerns about this Privacy Policy or our data
practices, please contact us at:
AmayCure
Masdar City Free Zone, Abu Dhabi, UAE
Email:
contact@amaycure.com
Phone: +971 50 678 6426